Official Policy Document

Privacy Policy

Effective date: Jun 17, 2026

Document Status

This Privacy Policy is an official policy document of Let's poker. It explains how lets-poker.com collects, uses, stores, protects, and shares information when you use accounts, guest practice identities, rooms, AI practice, replays, reports, chat, voice status, safety tools, and support channels.

Privacy, deletion, access, correction, and safety requests can be sent to support@lets-poker.com.

Introduction

Let's poker is a Texas Hold'em practice platform for AI training, friend practice rooms, hand replays, reports, and strategy review. This Privacy Policy explains what information we collect, how we use it, how we share it, and the choices available to you.

Let's poker is a practice-only service. It does not provide real-money gambling, wagering, cash games, prizes, or gambling settlement.

Information We Collect

We collect information needed to operate, protect, and improve the service:

Account information
- Name, email address, authentication identifiers, account status, profile settings, display name, avatar, and support messages.
- Used to create and secure your account, show your table identity, provide support, and prevent abuse.
Practice identity and room activity
- Guest practice identity details stored in your browser, room membership, room code, seat number, stack, hand actions, public-room metadata, replays, training reports, moderation events, and audit records.
- Used to run poker simulations, restore room state, generate reports, resolve disputes, and enforce safety rules.
Communications and user content
- Chat messages, system messages, nicknames, avatars, room names, report submissions, voice-room participation state, microphone permission state, and related timestamps.
- Used to provide social features, handle reports, enforce community guidelines, and keep rooms safe.
Device, usage, and diagnostics
- Device type, browser, operating system, approximate network information, IP address, logs, errors, feature usage, performance metrics, and security signals.
- Used for reliability, fraud prevention, rate limiting, debugging, analytics, compatibility, and security.
Cookies and local storage
- Session cookies, locale preferences, UTM attribution, practice identity, sound/table preferences, and other local settings.
- Used to keep you signed in, remember preferences, and operate the service.
Payment-related information
- If paid features are offered, payment providers process billing details. Let's poker does not store full payment card numbers.
- Purchases do not create gambling value. Practice chips have no cash value and cannot be redeemed, transferred, gifted, sold, or settled offline.

Google Advertising and Analytics

Let's poker may use Google services such as Google AdSense and Google Analytics to deliver ads, measure performance, prevent abuse, and understand aggregate usage. Google and its partners may use cookies, web beacons, IP addresses, device identifiers, browser information, page views, ad interactions, and similar technologies to provide, personalize, limit, measure, and secure ads.

Google may process this information under its own policies. You can learn how Google uses data from sites and apps that use Google services at https://policies.google.com/technologies/partner-sites.

You can control cookies through your browser settings and, where available, Google ad settings. Blocking cookies may affect login, preferences, room participation, analytics, or ad delivery.

How We Use Information

We use information to:

Provide accounts, authentication, rooms, hand replays, reports, and training features
Keep room state synchronized and recover from service interruptions
Prevent fraud, abuse, harassment, spam, illegal activity, and gambling misuse
Process reports, enforce our Terms, and protect users
Provide customer support and administrative messages
Maintain security, logs, backups, and service reliability
Measure performance and improve product quality
Comply with law, legal process, and platform policy requirements

Legal Bases

Where applicable, we process personal information based on contract performance, legitimate interests in operating and protecting the service, consent where required, and compliance with legal obligations.

We do not sell personal information. We may share limited information with:

Hosting, database, storage, analytics, email, authentication, security, payment, and support providers
Moderators or service operators who need access to investigate reports or enforce rules
Authorities, courts, or third parties when required by law or necessary to protect users, the public, our rights, or the service
Successors if the service is involved in a merger, acquisition, financing, or asset transfer

Service providers may process information only for permitted service purposes.

Data Security

We use reasonable technical and organizational measures such as access controls, HTTPS transport, provider security controls, rate limiting, and audit logs. No internet service can be guaranteed to be completely secure.

Data Retention

We keep information for as long as needed to provide the service, maintain room history and reports, resolve disputes, enforce our terms, comply with legal obligations, and protect safety. We may delete or anonymize information when it is no longer needed.

Room, hand, moderation, payment, and security records may be retained longer when needed for safety, fraud prevention, accounting, legal compliance, or dispute resolution.

Account Deletion

You may request account deletion from the public Account Deletion page or by contacting support@lets-poker.com. We may need to verify your account before processing the request.

Deleting an account may remove or anonymize account details, profile information, and personal identifiers. Some records may be retained where required for security, fraud prevention, legal compliance, dispute resolution, financial records, or enforcement of our no-gambling policy.

Your Choices

Depending on where you live, you may have rights to access, correct, delete, export, or object to certain processing of your personal information. You may update available account settings in the product, clear browser storage for local-only guest data, or contact us for privacy assistance.

You can control cookies and local storage through your browser, although some features may stop working without them.

Children and Age

Let's poker is not directed to children. You must be at least 18 years old, or the age of majority in your jurisdiction if higher, to use friend rooms, social features, or any account-based features. We do not knowingly collect personal information from children.